We’re committed to helping you drive performance and usability by keeping your equipment and software sustainable.
Turn to EDAN service team for technical support and remote problem resolution directly from senior service experts.
EDAN TotalCare™ Stay focused on patient care—not unexpected repairs.
Our service packages are fully customizable based on your project size and needs, whether you need fast repairs, routine checkups, or loaner devices.
Don't hesitate to ask—our team is here to build the perfect coverage for you, all backed by EDAN’s expert support.
Certified Repairs. Expert Support. Full EDAN Control.
Our San Diego center handles 2,000+ EDAN repairs annually, using certified tools and OEM procedures to ensure fast, safe, and accurate service.
✔ Module-Based Repairs
EDAN ECGs, monitors, ultrasounds—restored by trained experts using original modules.
✔ In-House Expertise
20+ certified EDAN techs onsite, backed by a broad U.S. support network.
✔ Digitally Managed Repair Process
Centralized system ensures full traceability and documentation.
Phone: +1 858 750 3066 Ext. 2
Email: services@edannorthamerica.com
Annual Testing. Clinical Precision. Certified Compliance.
EDAN devices are tested under clinical simulation—before and beyond repair.
We recommend yearly checks to reduce risk, ensure compliance, and keep your systems ready.
✔ Functional Testing
Verifies core functions with certified simulators.
✔ Electrical Safety Testing
Ensures safety per IEC 60601 — essential for audit and patient safety.
✔ Traceable Test Record
Official reports issued under OEM protocols to support compliance, with defined liability terms.
Phone: +1 858 750 3066 Ext. 2
Email: services@edannorthamerica.com
Certified Accessories. Delivered Fast.
✔ Factory-Certified Reliability
✔ Accessories Bundles
✔ Rapid-Ship Logistics
Your Team, Trained and Supported.
✔ Installation & Operation Training
✔ Biomed Tech Support & Coaching
✔ Flexible Remote Support
Support Hours: Monday – Friday, 8:30am – 5:00pm (PST)
24/7 Request Confirmation System
English and Spanish support available
Phone: +1 858 750 3066 Ext. 2
Email: services@edannorthamerica.com
Risk control procedures throughout the product life cycle to ensure that network security risks are correctly identified and prevented during equipment design, production and clinical use
Program interactivity designed in strict compliance with IHE standards, supporting information integration based on standard message formats such as HL7, DICOM and GDT